Frequently Asked Questions

We accept all major credit and debit cards (Visa, Mastercard, American Express) processed securely through Stripe. Apple Pay and Google Pay are available at checkout on supported devices.

Standard shipping within Iceland takes 1-3 business days. International orders typically arrive in 5-14 business days depending on destination. You’ll receive tracking information via email once your order ships.

We accept returns within 30 days of delivery, provided items are unused and in original condition with tags. Sale items marked “final sale” and consultation bookings are non-returnable. See our Shipping & Returns page for the full policy and step-by-step return process.

No — you can check out as a guest. Creating an account lets you track orders, save addresses, view your order history, and manage your wishlist.